Terms & Conditions

SMS/Text Messaging Terms & Conditions

McBane Insurance SMS Terms & Conditions

By opting in to receive SMS (text) messages from McBane Insurance (“we,” “us,” or “our”), you agree to the following terms:

1. Program Description

By providing your mobile phone number and opting in, you consent to receive transactional and informational text messages from McBane Insurance. These messages may include:

Insurance quotes and policy information
Billing and payment reminders
Appointment confirmations and reminders
Policy updates, renewals, and coverage-related notices
Claims-related communications
General account or service-related notifications (including occasional group messages relevant to your policy or coverage)

We do not use SMS for unsolicited marketing messages.

2. Message Frequency

Message frequency will vary depending on your interactions with us, your policies, and your service needs.

3. Message & Data Rates

Message and data rates may apply. Charges depend on your mobile carrier and plan. Please contact your wireless provider for details.

You may opt in to receive SMS messages by:

Providing your phone number through our website or digital forms
Providing verbal consent during a phone or in-person interaction
Requesting service, quotes, or support from our agency

By opting in, you confirm that:

You are the authorized user of the mobile number provided
You consent to receive transactional/informational messages as described above

5. Opt-Out Instructions

You may opt out of SMS messages at any time by replying:

STOP

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us, unless you opt back in.

6. Help Instructions

For assistance, reply:

HELP

Or contact us directly:

Phone: 740-768-2121
Email: mcbane@mcbane.com

7. Privacy Policy

We respect your privacy. Your information will be handled in accordance with our Privacy Policy.

We do not sell, rent, or share your mobile phone number with third parties for marketing purposes.
Your information may be used and stored within our agency systems, including Applied EPIC, and through our communication provider, Lightspeed Voice, solely for business and customer service purposes.

8. Supported Carriers

SMS services may not be available on all carriers. McBane Insurance is not responsible for delayed or undelivered messages.

9. Liability

McBane Insurance is not liable for any delays, failures in delivery, or errors in SMS messages.

10. Changes to Terms

We may update these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date.

Effective Date: April 24,2026